The Challenge
The primary challenge was ensuring a secure, high-quality video connection on low-bandwidth networks while maintaining strict patient data privacy (HIPAA compliance).
The Solution
We developed a lightweight, progressive web app (PWA) that optimised video quality based on connection speed. The platform included secure document sharing and integrated prescription ordering.
Timeline
August 2023 — August 2024
Key Results
50k+
Patient Consultations
In the first year
98%
Patient Satisfaction
Positive feedback score
10m
Avg Wait Time
Down from weeks for appointments
Methodology
01
Compliance Review
Ensured all architectural decisions met HIPAA standards.
02
Platform Development
Built the video conferencing core using WebRTC.
03
Pilot Programme
Tested with 10 clinics in rural areas.
04
Full Scale Deployment
Rolled out to 500+ providers nationwide.
